Caribbean TECH TrendZ Ltd, mission is to provide quality learning services to our customers.
It is also very important that
we do so by reducing our
carbon footprint.
In addition to our
onsite courses we are happy to offer our
*GREEN IT*
Learning platform; and look
forward
to you going *GREEN IT*
with us !!
Managed Services & Computer Consulting
For the majority of companies, network management is not a business profit center.
A dedicated IT staff adds a significant overhead to the company budget that could otherwise be directed to other profit generating departments. CTTL Managed Services allows companies to concentrate on their core capabilities that increase business profit. IT Outsourcing keeps you in total control but day to day activities are supported by an IT Service team.
By outsourcing IT , a company can concentrate all its energy on the core business. A CTTL outsourced solution offers flexibility and a cost-effective option whilst allowing a company to retain final control and decision-making. We take responsibility for the entire IT infrastructure, propose business solutions and suggest improvement plans.
The expert service team at CTTL provide business support to ensure the Technologies which keep a business operating are at peak performance.
From desktop to data center, CTTL managed services allow you to concentrate on your business without the worry of IT.
CTTL provides both onsite and remote managed services. We begin with a Technology Assessment which defines what your network does for you, and which methods are best suited to provide the coverage and efficiency that is demanded from it. CTTL understands the importance of uptime, and designs failover support and load balancing strategies that work invisibly behind the scenes.
Our Approach Professional IT Consultants: A Team Approach
CTTL provides a team of technology and customer service experts to deliver the best IT services.
CTTL delivers services using a team approach. Your technology needs will not be tied to the limitations of a ‘break/fix’ IT person as often happens with small service providers. Instead as a CTTL client, you will find a team of technology experts and customer service professionals working with you to deliver the best IT services and customer care the industry has to offer.
Your client services team includes:
- An Account Manager (BDE) responsible for the overall management of the relationship.
- Client Operations Representatives / DSE’s who are responsible for client communications and general requests.
- Senior resources to handle specialized projects, Virtual CIO capabilities, or high level management.
- The Director of Consulting Services who handles the overall business issues with our clients.
- A Centralized Services organization for remote support and back office capabilities
- An emergency support hotline.
- A strong pool of consultants both Regionally and Internationally.
Why do we dedicate this many resources to the care of each client? Is it really necessary to assemble expert support teams that, until now, only benefited the Largest Companies?
The answer is simple: We want to be the best IT services partner for you and will leverage our expertise in a variety of industries and proven service methodology and support systems to earn and keep your business.
